Quotes from recent Service Dept customers:I would like to say that Mike, in your service department, along with two technicians with whom I had contact were both cordial and very helpful. Mike was very prompt in giving me a call when the service technician encountered some items which needed repair/replacement. I would say, overall, if all your customers are treated as well as I was, you can be most proud of your Customer Service staff. Thanks, again for the professionalism and courtesy of your staff members. Please feel free to contact me if you have questions. Thanks!! KB
I just wanted to let you know that the service you did on my bike was top notch. I'd like to thank you for your personal attention to my service needs and I'm glad you were able to work me in on short notice. The follow up letter was very nice, not many service departments would take the time to do that or care about it at all. Rest assured that my next service will be at your shop. Thanks again for taking time to check on me.--PT
I must say, I was VERY impressed with your team!I came in to pick up some lights for my wife's Drifter, and I asked about having the lines on the right side of the handle bars to be re-ran as they were not going through the keeper. I was told 'No Problem, bring it in anytime.' When I said that I work till 4:30 is that too late? again, No Problem bring it in. I ran right home, got the bike and came right back and not only did they re-run the cables, they also were able to install the light strips over the engine and had me on the road before 6:00!! My wife is very please with her cables as well as the surprise of the lights! Thank you very much!!--MH